Shipping policy

Last Updated: 10th April 2026 

At Sparrow Clothing, we aim to deliver your order quickly and reliably so you can enjoy the latest styles without delay.

Fast & Reliable Shipping – Delivered to Your Doorstep with Tracking on Every Order

1. Order Processing Time

  • All orders are processed within 1–3 business days
  • Orders are not processed on weekends or holidays
  • During high-demand periods (sales, holidays), processing may take slightly longer

Once your order is shipped, you will receive a confirmation email with tracking details.

2. Shipping Rates & Delivery Times

Canada

  • Standard Shipping: 3–7 business days
  • Express Shipping: 1–3 business days (if selected at checkout)

United States

  • Standard Shipping: 5–8 business days
  • Express Shipping: 2–4 business days

International

  • Standard Shipping: 7–15 business days
  • Delivery times may vary depending on the destination and customs processing

Shipping costs are calculated at checkout based on your location and selected shipping method.

3. Free Shipping 

We offer free standard shipping on orders over $100 CAD (before taxes and discounts).

4. Tracking Your Order

  • Once shipped, you will receive a tracking number via email
  • Please allow up to 24–48 hours for tracking updates to appear

5. Customs, Duties & Taxes

  • International orders may be subject to customs duties and taxes
  • These charges are the responsibility of the customer
  • Sparrow Clothing is not responsible for delays caused by customs

6. Shipping Delays

While we aim for timely delivery, delays may occur due to:

  • Weather conditions
  • Carrier issues
  • Customs clearance
  • High order volumes

We appreciate your patience in such cases.

7. Incorrect Address

  • Please ensure your shipping address is accurate at checkout
  • Sparrow Clothing is not responsible for orders shipped to incorrect addresses provided by the customer
  • If you notice an error, contact us within 12 hours of placing your order

8. Lost or Stolen Packages

  • Sparrow Clothing is not responsible for lost or stolen packages once marked as delivered
  • If your package is missing, please contact the shipping carrier directly
  • We will assist you where possible

9. Damaged Packages

If your order arrives damaged:

  • Contact us within 48 hours of delivery
  • Include photos of the item and packaging
  • We will resolve the issue with a replacement or refund

10. Contact Us

For any shipping-related questions:

Sparrow Clothing Support
Email: Sales@sparrow.clothing
Website: https://sparrow.clothing